FREQUENTLY ASKED QUESTIONS

QUESTIONS AND ANSWERS

What services do you offer?

We provide a comprehensive range of HVAC services, including installation, maintenance, repair, and system inspections for both residential and commercial systems.

How often should I have my HVAC system serviced?

It’s recommended to have your HVAC system serviced at least once a year, preferably during the spring for air conditioning units and fall for heating systems, to ensure optimal performance and longevity.

Why is regular HVAC maintenance important?

Regular maintenance ensures your system runs efficiently, extends its lifespan, reduces the risk of unexpected breakdowns, and can save you money on energy bills.

How long does a typical HVAC system last?

With proper maintenance, a typical HVAC system can last between 15-20 years, though this can vary based on the type of system and usage patterns.

What are the signs that I need a new HVAC system?

Common signs include frequent repairs, rising energy bills, inconsistent temperatures, and if your system is over 15 years old.

Which payment methods does your business accept?

We accept all major credit cards, debit cards, and cash. We do not accept checks.

How can I improve my indoor air quality?

Regularly changing air filters, using air purifiers, ensuring proper ventilation, and having your ducts cleaned can significantly improve indoor air quality.

What is the difference between residential and commercial HVAC?

Residential HVAC systems are typically designed for smaller spaces like homes, while commercial systems are designed for larger spaces like office buildings, and often have more complex setups and requirements.

How do I know if my HVAC system is energy efficient?

Look for the SEER (Seasonal Energy Efficiency Ratio) rating for air conditioners and the AFUE (Annual Fuel Utilization Efficiency) rating for furnaces. Higher ratings typically indicate better energy efficiency.

What should I do if my HVAC system isn’t cooling or heating properly?

Check your thermostat settings, ensure vents aren’t blocked, and replace the air filter. If the issue persists, it’s best to call a professional for a thorough inspection.

Do you offer emergency services?

Yes, we provide 24/7 emergency services to address any urgent HVAC issues and ensure your comfort is never compromised.

Why is my air conditioner making strange noises?

Unusual noises can be due to loose or worn-out parts, debris inside the unit, or issues with the compressor. It’s essential to have a professional diagnose the exact cause to prevent further damage.

Why is my AC blowing warm air?

This could be due to a variety of reasons, including a dirty air filter, refrigerant leaks, a malfunctioning thermostat, or issues with the compressor. A professional inspection can pinpoint the exact problem.

How can I tell if my AC unit has a refrigerant leak?

Signs of a refrigerant leak include hissing noises, ice on the evaporator coil, reduced cooling efficiency, and higher electricity bills. If you suspect a leak, it’s crucial to call a technician immediately.

How often should I clean or replace my AC filters?

For optimal performance, it’s recommended to check your AC filters monthly and replace or clean them every 1-3 months, depending on usage and environmental factors.

What should I do if my AC unit is freezing up?

Turn off your AC immediately to prevent further damage. Common causes include dirty filters, blocked vents, or low refrigerant levels. After addressing any obvious issues, call a professional to inspect the system.

How can I maximize the lifespan of my AC unit?

Regular maintenance, timely repairs, keeping the area around the unit clean, and not overworking the system can help maximize its lifespan.

Is it normal for my AC to cycle on and off frequently?

Frequent cycling can indicate an oversized AC unit, a refrigerant issue, or a malfunctioning thermostat. It’s best to have a technician assess the situation to ensure efficient operation.

Why is there a bad odor coming from my AC?

Unpleasant smells can be due to mold or bacteria growth, a clogged drain line, or even a burnt-out motor. Regular maintenance can prevent these issues, but if the odor persists, it’s essential to consult a professional.

How do I know when it’s time to replace rather than repair my AC?

If your AC is over 15 years old, requires frequent repairs, has declining efficiency, or if the repair cost approaches 50% of a new unit’s price, it might be more economical to replace it.

Do I need to cover my outdoor AC unit during the winter?

It’s not necessary, but covering the unit can protect it from debris and extreme weather conditions. However, ensure the cover is breathable to prevent moisture buildup and potential mold growth.

Which languages do you speak?

We have staff fluent in both English and Spanish (español).